Juniper Networks 8 Manuel d'utilisateur Page 121
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Chapter 9
Troubleshoo
ting
This chapter explains how you can troubleshoot a specific p roblem, such a s
abnormal LED activity or no system power, w hen you power up the router. It
contains th
efollowingsections:
Diagnosing Problems on page 103
Troubleshooting Power Failures on page 104
Understand
ing Status LEDs to Troubleshoot on page 104
Monitoring Temperatures of Modules on page 113
Resetting Line Modules and SRP Modules on pag e 114
Double-Bit
Errors on SRP Modules on page 114
Diagnosing Problems
When you first encounter a system problem:
1. Make sure power connections are securely attached.
2. Observe the system’s LEDs carefully.
3. Make sure ca
ble connections on the system modules are securely attached.
If a problem is beyond the scope of this chapter, see “Contacting C u stomer
Support an
d Returning Hardware” on page 151 for further instructions.
NOTE: Running the show version and show hardware commands is often a g ood
first step when trying to troubleshoot a problem.
Initialization Sequence
Each line module is initialized independently. As a result, the command-line
interface
(CLI) on the SRP module can become available before the line
modules have completed initialization. Commands relating to a line module
Diagnosing Problems 103
- ERX™ Hardwa 1
- End User License Agreement 3
- Table of Cont 5
- Initial Insta 6
- Table of Contents vii 7
- Hardware Main 8
- Procedures 8
- ERX 8.0.x Hardware Guide 10
- Table of Contents 10
- About This Gu 11
- E-series Routers 12
- Documentation Conventions 12
- Document Description 14
- Obtaining Documentation 17
- Documentation Feedback 17
- Requesting Support 18
- Product Overview 19
- 2 Product Overview 20
- ERX Overview 21
- ERX-14xx Models 22
- ERX Router s 5 23
- 6 ERX Routers 24
- Figure 4: E 25
- RX-7xx Models, Rear View 25
- ERX-310 Router 26
- Figure 7: E 27
- SRP Module 28
- ERX Modules 11 29
- Module Details 30
- SRP Module Redundancy 31
- Nonvolatile Storage 31
- SRP I/O Module 31
- Line Modules 32
- Packet Classification 33
- I/O Modules 33
- 16 Redundancy Features 34
- NVS Cards 35
- 18 Redundancy Features 36
- Redundancy Features 19 37
- 20 Redundancy Features 38
- Initial Installation 39
- 22 Initial Installation 40
- Unpacking an 41
- L-bracket 42
- The Next Step 25 43
- 26 The Next Step 44
- Installing E 45
- RX Routers 45
- Rack-Moun 46
- Installa 46
- Installing ERX Routers 47
- Rack-Mounted Installation 29 47
- Rack-Mounted Installation 31 49
- Preparing the Equipment Racks 50
- Installing the R outer 50
- 34 The Next Step 52
- Installing M 53
- Slot Groups 54
- Slot Gro 54
- Figure 1 55
- 8: ERX-7xx Model Slot Groups 55
- 38 Overview 56
- E-series Router Location 57
- Order of Installation 58
- Safety Guid 58
- Router Slot 59
- Installing an SRP I/O Module 60
- Installing a 60
- Installing Modules 61
- Line Module or an I/O Module 62
- 1. For SRP modules 64
- 2. Ground yourse 64
- 3. Useascrewdri 64
- 4. Pull the eject 64
- 6. Place t 65
- 7. Cover t 65
- Installing th 66
- 1. Install 68
- 2. Instal 68
- 52 The Next Step 70
- Cabling ERX R 71
- 54 Cabling Overview 72
- Table 7: Req 73
- Cabling the SRP I/O Module 74
- External Timing Ports 74
- Cabling ERX Routers 75
- Cabling the SRP I/O Module 57 75
- ALARMSEXTERNAL TIMING 76
- Management Ports 77
- Connecting to the Network 78
- Connecting t 78
- Cabling the Router for Power 78
- Cable/Wire From To 79
- 1: Turn Off All Router Power 80
- Task 3: Conne 81
- ERX-7xx Mode 81
- ERX-310 Ro 83
- Cabling I/O Modules 84
- BNC Connector 84
- HSSI Connectors 84
- RJ-45 Connectors 85
- C Connectors 85
- LC Duplex C 86
- SC Duplex 86
- Connectors 86
- Cabling I/O Modules 69 87
- SMB Connectors 88
- X.21/V.35 Connector s 89
- X.21/V.35 90
- Powering Up E 91
- RX Router s 91
- Initializat 92
- Status LEDs 93
- Powering Down 93
- 76 The Next Step 94
- Accessing ER 95
- X Routers 95
- Console Port Setup 96
- Using HyperTerminal 96
- Connecting 96
- Directly to the Router 96
- 3. Power up 97
- Assigning an IP Address 98
- Telnet Setup 98
- Accessing ERX Routers 99
- Telnet Setup 81 99
- The Next Step 100
- Troublesho 101
- Maintaining 103
- ERX Router s 103
- Cleaning the 104
- Maintaining ER X Routers 105
- Replacing an NVS Card 107
- Faceplate 108
- Release button 108
- NVS card 108
- Removing SODIMMs 109
- Adding New SODIMMs 110
- Verifying the Upgrade 111
- Replacing S 111
- FPs on I/O Modules 111
- Removing SFPs 112
- Installing SF 113
- 4. Insert th 114
- 6. Remove th 114
- Verifying the Installation 115
- Replacing Fa 115
- 98 Replacing Fan Trays 116
- Removing the Fan Tray 117
- Installi 117
- 2. Place the bott 118
- 3. Push the fan tr 118
- Perforated area 119
- Front of 119
- ERX-7xx model 119
- Troubleshoo 121
- Troubleshoot 122
- LED Identification 123
- SRP module (Figu re 47) 125
- Figure 47: SRP Module LEDs 126
- Figure 48: FE2 Module LEDs 127
- LED Acti 128
- Troubleshooting 129
- Redundancy Status 131
- Resetting L 132
- Detecting Double-Bit Errors 132
- Fixing Double-Bit Errors 133
- Appendixes 135
- 118 Appendixes 136
- System Speci 137
- Category Specification 138
- ERX-7xx Models Specifications 140
- ERX-310 Router Specifications 143
- Installatio 147
- Requirements 147
- Environmenta 148
- Regulatory Compliances 148
- Safety Guidelines 148
- Safety Guidelines 131 149
- 132 Safety Guidelines 150
- Equipment Rack Requirements 151
- Mechanical Requirements 152
- Space Requir 153
- Proper Rack Installation 153
- 136 Cabling Recommendations 154
- Hardware Compliance 156
- Hardware Compliance 139 157
- Avis CS-03 d 158
- ’Industrie Canada 158
- Notes exp 159
- EC Declarati 160
- Voluntary Co 160
- Cable Pinout 161
- 144 SRP I/O Module 162
- Pin Signal 163
- CT1 and CE1 I/O Modules 164
- Table 23: 165
- Figure 5 166
- Pin Signal Pin Signal 167
- 150 CT1 and CE1 I/O Modules 168
- Contacting C 169
- Returning Hardware 169
- P/C: SRP_I/O 171
- ASY: xxx-xxxxx-xx 171
- S/N: xxxxxxxxxx 171
- Tools and Parts Required 172
- Declaration 175
- 158 Declaration of Conformity 176
- Index 159 177
- 160 Index 178
- Index 161 179
- 162 Index 180
- Index 163 181
- 164 Index 182
- Index 165 183
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